Success rate is based on the final state of the RemediationPlan, not individual actions:
Completed = success (the incident was resolved)
Failed / RolledBack = failure
This ensures that a plan with multiple strategies (e.g., 3 actions where 2 failed but the 3rd resolved) counts as success, because the final objective was achieved.Plans are grouped by primary strategy (first action type in the plan or, in agentic mode, the strategy field or first action from the history).
Only terminal-state plans (Completed, Failed, RolledBack) are counted. In-progress plans (Pending, Executing, Verifying) do not affect the success rate.
Orphaned plans (whose parent Issue has been deleted) are automatically excluded from the calculation.